At JH Freezer Box, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services.

1. Information We Collect

We may collect the following types of personal information when you contact us or use our services:

  • Personal Identifiable Information (PII): This includes your name, contact details (phone number, email address), and address.
  • Service Usage Information: Details related to the use of our services, such as the dates and times you require our freezer box services.
  • Payment Information: If you make a payment for our services, we may collect payment details via third-party payment processors. (Note: We do not store sensitive financial data like credit card information.)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with the freezer box services that you have requested.
  • To respond to inquiries and provide customer support.
  • To process payments for services.
  • To send updates, service reminders, or important notifications about your service request.
  • To improve our services and business operations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With service providers or contractors who assist us in delivering our services (e.g., payment processors).
  • As required by law to comply with legal obligations, respond to legal processes, or protect our rights.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information (subject to legal obligations).

To exercise these rights, please contact us using the contact details below.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or our Privacy Policy, please contact us at:

JH Freezer Box

Phone: +91 9019421313

Email: info@jhfreezerbox.com

Address: #91, Bharath Nagar, Hesaghatta Main Road, MS Palya, Bengaluru - 560097.

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